Ping: DD

---------------------
In article <21112$47e166e6$6214ed17$30792@[EMAIL PROTECTED]
>,
SeaSideSam <SeaSideSam@[EMAIL PROTECTED]
> wrote:

[snip]

>my nature is to make an attempt to assist when presented
>with a situation such as you presented, but eventually i realized that
>the best thing i could do was hang up the phone.  sad.
........
 something a bit more specific might be 
of help here.'

DD
------------------------------------

i have been in your place.  any possible responsible specific reply would
require more info than i have.  i will tell you how i handled like
situations.

when i was an applications programmer i forwarded the call/request to
someone senior to me.  when i was a senior p/a i passed the call/request
to someone senior to me.  when i eventually became that someone senior
fellow i became an educator or trainer or hand-holder; and if/when that
failed i did hang up the phone... and spent time explaining my action to
someone senior to me.  most situations were handled with
education/training.  sometime you just have to hold someones hand.  but
there are those few who just need to hear a 'click'... and let the senior
positions sort it out.

i do not envy you your situation.

new subject.  i'm getting lots of comments about posting with grabit. 
what/how do you prepare your posts?

tia.

have a good day.

sss


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