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Programming > Basic Powerbasic > Re: Banned from...
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Re: Banned from the PowerBASIC forum

by bob@[EMAIL PROTECTED] Sep 20, 2007 at 08:12 AM

PowerBASIC has a long history of excellence in compiler design,
performance, and support after the sale.  How many others offer free
technical support today?  Few, if any.  Of course, it should be noted
that we have a distinct advantage:  With the best reliability rate in
the industry, PowerBASIC customers have far less need for technical
assistance than the others.  That's the only reason it's possible.  No
software product is 100.0% perfect, but we work very hard to get very
close to that goal.

So...   what to do if you have a technical question?  What to do if
you think there's a compatibility issue?  What to do if you think
you've found a bug in PowerBASIC?  It's simple.  Just email
support@[EMAIL PROTECTED]
 with the details.  They'll review it and give
you the help you need.  But they can't help if you don't ask.

In that light, your actions are curious, at best.  You claim
compatibility issues, yet you haven't contacted PowerBASIC Tech
Support for free assistance.  At least 80% of PowerBASIC customers use
WinXP, yet you complain they're incompatible?  That's quite a
stretch.  But, we're always willing to listen.  Just contact
support@[EMAIL PROTECTED]
  --  They'll address questions in a prompt and
professional manner.

So...   I guess you have a choice to make.  You can contact PowerBASIC
Support and get your questions answered.  You can resolve the
Copyright issue in minutes and reinstate access to the PowerBASIC
Forums.  You can continue as a valued PowerBASIC customer and get the
business respect you deserve.  That would certainly be our preference.

Or...  you can continue your antagonism towards PowerBASIC.  You can
follow through on your threats and make cooperation impossible.  You
can refuse our help and never get answers.  You can even ignore our
emails, but that will just escalate the Copyright issue.  That would
be a sad and unpleasant choice.

I imagine you'll do what's best for you.  I don't believe there's any
benefit to further comments here.

Best regards,

Bob Zale
PowerBASIC Inc.




 7 Posts in Topic:
Re: Banned from the PowerBASIC forum
bob@[EMAIL PROTECTED]   2007-09-20 08:12:12 
Re: Banned from the PowerBASIC forum
Thomas Gohel <gohel@[E  2007-09-20 19:42:00 
Re: Banned from the PowerBASIC forum
"Auric__" <n  2007-09-21 15:06:00 
Re: Banned from the PowerBASIC forum
"Judson McClendon&qu  2007-09-21 12:29:56 
Re: Banned from the PowerBASIC forum
"Auric__" <n  2007-09-21 17:32:54 
Re: Banned from the PowerBASIC forum
"Judson McClendon&qu  2007-09-21 14:01:57 
Re: Banned from the PowerBASIC forum
"Auric__" <n  2007-09-21 18:51:12 

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