Alan French wrote:
> I stopped being able to access the Internet with Firefox, and a check
> showed this happened just after an automatic update had moved me from
> 2.0.0.13 to 2.0.0.14.
>
> I can access the Internet via IE (sorry), and my wife, who still has
> Firefox 2.0.0.13 is not having any problems.
>
> It appears to be a firewall problem. If I turn off the firewall,
> everything is fine and I can get to the Internet. I am using eTrust EZ
> Firewall. I've had other updates to Firefox that have not caused any
> problems, and have been completely transparent.
>
> EZ Firewall still had permissions for Firefox. I uninstalled Firefox,
> and removed it from the firewall listed programs. After Firefox was
> reinstalled, I ran it and did not get the expected message from EZ
> Firewall asking about access, nor was I able to manually add it to the
> permission list.
>
> I wonder if something get left out of the new version of Firefox that EZ
> Firewall needs?
>
> Any suggestions would be appreciated. Thanks.
>
> Clear skies, Alan
The issue is most likely that your firewall "sees" the new version of
Firefox as a totally new program. Good firewall software tracks version
numbers of programs and, while you may have told your firewall to allow
version 1 of a program to have Internet access, updating to version 1.1
caused your firewall to say: "Whoa! That's a different program!" And
it has blocked it.
You need to go into your firewall configuration and find the listings
for Firefox. Delete the references to the old versions, they are not
needed and only serve to clog up your firewall's startup and processing.
Find the latest version and configure the firewall to allow it to have
access to the Internet.
--
Ed Mullen
http://edmullen.net
Too many freaks, not enough circuses.
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